Partner practices
Databricks partnershipPlatforms we build on
Microsoft AzureGoogle CloudAnthropic ClaudeOpenAISnowflakeHow we choose
Regulatory frameworksVendor neutrality
Intelligent Operations
Capacity released for work that needs experience.
Too much capacity in regulated organisations goes on sorting, checking, and rekeying — submissions, returns, case files, contracts. Marzal Labs automates that work within clear boundaries, so throughput improves while every step remains reviewable and every exception still reaches a person.
Capabilities
The change
A significant share of skilled time goes on handling paperwork. Incoming work is sorted by hand, submissions from third parties are reconciled in spreadsheets, documents are compared line by line. The cost is not only the effort spent — it is the work that never gets done and the exceptions nobody had time to notice.
Automation here has to be trustworthy before it is fast. That means working inside clear limits, escalating anything uncertain, and leaving a record of what was done and why. Built that way, automation adds capacity rather than adding risk.
Sort and prepare inbound work faster without displacing professional judgement.
Turn information received from partners and suppliers into a controlled process.
Automate the reading, comparison, and assembly of controlled documents.
Connect automated steps to the systems people already work in.
What makes us different
Every automated step records what was decided, on what basis, and where a person stepped in. In a regulated setting that record is not an extra — it is the reason the automation is allowed to run at all.
Formal submissions, standard contract formats, and regulated reporting templates, worked with under real control requirements rather than in the abstract.
Built to run in more than one environment, so decisions about where it runs stay reversible.
Where people intervene, and on what basis, is agreed before the build begins.
Outcomes that matter
Stated as commitments we can evidence in a diligence conversation. Where we publish a figure, we can produce the working behind it.
Trusted work
Narratives are anonymised by agreement.
A specialty MGA operating in the Lloyd’s market400+ submissions / week
An NHS acute trust running seven specialty pathways2,400 referrals / month
A professional services firm mid-market enterprise14 source systems unified
A specialty carrier writing UK and US E&S businessClient reference — STARR
A UK building society and retail lenderProgramme delivery
A UK government public health programmeNational scale
